Protecting Your Belongings During Your Move
Everyone’s belongings have value, whether monetary or sentimental. We take great measures to ensure our employees handle your household furnishings with care while protecting the property where work is occurring. Unfortunately, damages or “cargo claims” are a part of the transportation industry.
Licensed and Insured vs Released Value Protection
A common assumption is that full coverage is included when a moving company lists itself as a licensed and insured carrier. However, the terms ‘licensed’ and ‘insured’ simply means that the company has sufficient auto, general liability, and cargo coverage that the Department of Transportation requires.
The Federal Motor Carriers Safety Administration requires moving companies to extend a 60¢ per pound released value protection at no additional charge, which Overall Moving AZ LLC subscribes to. It is important to know that this type of coverage is not Full Value Protection. However, it’s the most common coverage elected because no additional fees, descriptive inventory, or value needs to be assigned to the shipment.
This applies for a single item damage or loss, or for a catastrophic occurrence. The transportation industry uses this release to offset the huge amount of liability that the carrier faces while handling an entire household of goods.
How Released Value Protection Works
Example: An average local move costs $600 to $700. The cost of a 4K television averages around $2,800. Without the released value protection, companies are liable for four to five times of the total cost of the move with just a single piece.
Add the rest of the household and it quickly becomes too much liability for the carrier to assume compared to the revenue generated. With the released value protection, moving companies balance the amount of liability to the job’s potential revenue.
However, the result is that the customer is left with considerable exposure. With the standard released value protection, a customer would be compensated based on the weight of the television. For example, a customer who owns a 4K television that weighs 100 pounds would only be compensated $60 once a cargo claim is filed.
How Full Value Protection Works
We, like the many others in the moving industry, offer full value protection. What this means is that you can opt-in to a higher limit of coverage based on your shipment. Your estimator will be glad to let you know which category you fall into.
Please be aware that all exclusions above also apply to Full Value Protection.
- Items valued at over $100 per pound are not covered with Full Value Protection. We recommend a personal insurance policy on those items.
- Self-Packed items known as PBO are not covered unless the box is visibly and verifiably damaged by Overall Moving.
- Natural Disasters such as floods, earthquakes, hurricanes also known as "Acts of God" are not covered
- Hazardous or Perishable Items that weren't disclosed to movers prior to the service are not covered as are any items that are affected by the hazardous or perishable items
- Damage during storage that isn't controlled by Overall Moving AZ is not covered
- Pre-Existing Conditions to furniture that are present prior to the service are not covered
- High Value Items such as jewelry, money and coinage are not covered
Why Full Value Protection?
- Peace of Mind: Full value protection provides reassurance that their belongings are covered for the full replacement cost in case of loss or damage, minimizing anxiety during the moving process.
- Financial Security: If items are damaged or lost, full value protection ensures that the consumer won't face significant out-of-pocket expenses to replace them. This is especially important for valuable or sentimental items.
- Comprehensive Coverage: Unlike basic liability coverage, which often only pays a fraction of the item's value, full value protection covers the actual cost to repair or replace items, offering a more thorough safety net.
- Complex Logistics: Moving can be chaotic, and accidents can happen. Knowing their belongings are fully protected allows consumers to focus on the logistics of the move rather than worrying about potential losses.
- Trust in the Company: Opting for full value protection can signal to the consumer that they are working with a reputable moving company that stands behind its services and is committed to customer satisfaction.
Valuation Table
| Shipment Valuation | Cost to Client |
|---|---|
| $20,000 | $260 |
| $25,000 | $325 |
| $30,000 | $390 |
| $35,000 | $455 |
| $40,000 | $520 |
| $45,000 | $585 |
| $50,000 | $650 |
| $55,000 | $715 |
| $60,000 | $780 |
| $65,000 | $845 |
| $70,000 | $910 |
| $75,000 | $975 |
This table we provide on this page is specifically for in-state moves. The full value protection table for interstate moves is included in our tarrif. To find these rates you can go to tarrif page.
Please contact our office if you need further clarification on your Full Value Protection Options.
Let it also be noted that Released Value Protection also known as $0.60 per pound liability is afforded to you at no cost if you opt out of Full Value Protection.